Companies in the insurance sector of Costa Rica and Panama collectively built a responsible business conduct protocol accompanied by a freely accessible toolbox, with the aim of managing their businesses responsibly and sustainably and thus contributing to sustainable development.
Both the protocol and the toolbox are an instrument to train professionals in the sector and serve as a repository of knowledge on Responsible Business Conduct.
The toolbox is free to access and is made up of 3 modules that will allow professionals in the sector to learn about how Environmental, Social and Governance (ESG) factors represent opportunities for their organization and also risks in case of not be managed from within the business strategy. The project has also provided recommendations on how to incorporate best practices. In addition, the toolbox provides instruments so that companies can delve into the most relevant ESG issues for the sector.